Privacy Policy
How we collect, use, and protect your information
1. Information We Collect
When you shop with us, we collect information necessary to process your order and provide you with the best shopping experience:
- Personal Information: Name, email address, phone number
- Shipping Information: Delivery address and postal code
- Payment Information: Credit card details (processed securely through our payment processor)
- Order History: Products purchased and transaction details
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmation and shipping updates
- Respond to customer service inquiries
- Improve our products and services
- Send marketing communications (only with your consent)
3. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted connections. We never store your complete credit card information on our servers.
4. Third-Party Services
We work with trusted third-party service providers to deliver our services:
- Payment Processors: Secure payment handling (Stripe, etc.)
- Shipping Carriers: Order delivery and tracking
- Email Service: Order confirmations and updates
These providers only receive information necessary to perform their specific services and are contractually obligated to protect your data.
5. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your cart contents, and analyze site traffic. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications at any time
- Withdraw consent for data processing
To exercise these rights, please contact us through our Contact Us page.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.